Member.Ask

About Member.Ask

AI chat for industry associations, built in Australia

Member.Ask reads your association's own files and web pages, then answers member questions in your association's voice.
Talk to us

Founding places are limited.

Members ask. Your content answers.

Answers from your content only

Policies, guides, templates, webinar transcripts and event details. Member.Ask answers from what you connect and nothing else.

Reads files where they already live

Google Drive, SharePoint, OneDrive or Box, plus your website pages. Nothing to move or migrate.

Secure, read-only access

Member.Ask reads only the folders you share, read-only, and never edits your files nor uses them in LLM training outside Member.Ask chat

Stays current on its own

Add, change or remove a file and the chat picks it up automatically

Looks and sounds like your association

We build a design system for each association, so the chat carries your logo, colours and tone.

Hands over to your team

Live agent handoff passes a conversation to staff when a member needs a person. Thumbs up or down on every answer shows you what's working.

Who's behind Member.Ask

Member.Ask is built and run by Hiaitus Pty Ltd, an Australian AI & Digital consultancy and venture studio in Sydney.

Co-founders Stu Sheridan and Tim Chapman (30 year senior software lead) run it. We're a team of 2, with output of an equivalent 15+. We build small to medium software for Australian businesses, lean and fast with quality gates.

Member.Ask FAQ

Short answers on how Member.Ask works.

What is Member.Ask?

Member.Ask is an AI chat for industry association member sites. Members ask a question and get an answer drawn from the association's own policies, guides and webinar content.

Who makes Member.Ask?

Hiaitus Pty Ltd, an Australian AI & Digital consultancy and venture studio based in Sydney.

Where do the answers come from?

Only from the content you connect. That's files in Google Drive, SharePoint, OneDrive or Box, and your website pages.

How long does setup take?

Member.Ask is live in just a few days once we receive your content and brand files.

Can members reach a real person?

Yes. Live agent handoff passes the conversation to your staff.

Put Member.Ask on your member site

Tell us about your association and we'll come back with what setup looks like for you.
Talk to us

Or email hello@hiaitus.ai