Member.Ask

For industry associations

Your member content, one question away.

Member.Ask puts an AI chat on your member site. Members ask in plain English and get answers from your policies, guides and webinars.
Register your Interest

Limited Lifetime Launch Offer. 20 only, 19 left.

Members ask, your content answers back, instantly.

Built by Hiaitus

~40%

less time to find answers with AI chat than with web search.1

Example content

Member.Ask Explainer Video

Member.Ask Explainer Video

Great content & member resources.

Hard to find.

Policies sit deep in subpages. Guides live in PDFs nobody opens.

Webinars get watched once, then forgotten.

So members give up, or email your team to ask.

The content's there. Members just can't get to it fast.

Member.Ask gives instant answers, in your brand style and tone.

Members already ask AI

49%

of employees in Australia say they use AI regularly at work.2

68%

of AI chat users use it to research and summarise information.3

  1. 1 Xu, Feng and Chen, randomised study of 95 people, 2023.
  2. 2 KPMG and University of Melbourne, Trust, attitudes and use of AI: a global study 2025.
  3. 3 Bain & Company, 1,117 consumers, Dec 2024.

Live in just a few days

Live in just a few days once we get your content and brand files.

  1. Step 1

    Place your files.

    Google Drive, SharePoint, OneDrive or Box.

  2. Step 2

    Allow us access.

    Share the folders you choose with us.

  3. Step 3

    We set it up.

    We connect the AI to your files. Your logo, your colours.

  4. Step 4

    Add one snippet.

    A small piece of code that adds the chat to your member site. Your web team or IT partner copies and pastes it in.

  5. Step 5

    Members ask.

    Answers come from your content only.

Register your Interest

Limited Lifetime Launch Offer. 20 only, 19 left.

Ask it like you'd ask a colleague

Policies, guides, templates, webinar transcripts and slides, event details. If it's in your files, members can ask about it.

How many CPD hours do I need this year?

Where's the template for a member complaint?

What did the June webinar cover on the new standard?

Your content. Your brand. Your tone.

Locked to only your supplied content.

Kept current and secure.

  • Sync a Google Drive folder

    Connect a Google Drive folder and its PDFs are imported and kept current: new, changed and removed files are picked up automatically. Access is read-only, and limited to the folder you choose.

  • Answers come only from the files you connect. You choose the folders.
  • Add, replace or delete a file in your own storage and Member.Ask picks up the change.
  • Your logo and colours throughout, so members see your association.

Limited Lifetime Launch Offer

20 only, 19 left

AUD$500+GST

setup, then $129+GST a month

  • Price locked for life
  • 12 month minimum
Register your Interest

$129 a month covers the platform, hosting and the AI usage. No surprise bills.

All prices AUD ex GST.

Member.Ask FAQs

Common questions from associations about AI chat on member websites.

What is Member.Ask?

Member.Ask is an AI chat platform for industry associations, built by Hiaitus, an Australian AI consultancy. It sits on your member website and answers members' questions using only your association's own policies, guides, templates and webinar content.

How does an AI chat help members find association resources?

Members type a question in plain English instead of digging through subpages and downloadable PDFs. Member.Ask finds the answer in your content, so members get what they need without searching or emailing your team.

Where does Member.Ask get its answers?

Only from the files and pages your association connects. You choose the folders it reads. It doesn't answer from the open internet.

Can members ask about webinars and event content?

Yes. Once webinar transcripts, slides or notes are in your connected files, members can ask about them.

How long does Member.Ask take to set up?

It's live in just a few days once we get your content and brand files. We set it up in your branding, then your web team or IT partner adds one snippet to your member site.

Which file storage does Member.Ask connect to?

Google Drive, SharePoint, OneDrive and Box. Add, replace or delete a file in your storage and Member.Ask picks up the change automatically.

Will it match our association's branding?

Yes. Your logo and colours throughout, so members see your association.

How much does Member.Ask cost?

$500 setup and $129 a month, ex GST, with the price locked for life and a 12 month minimum. 20 places only, 19 left.

What does the monthly fee cover?

The platform, hosting and the AI usage. No surprise bills.

19 launch places left

$500 setup and $129 a month, locked for life. 12 month minimum. All prices ex GST.
Register your Interest

Or email hello@hiaitus.ai